1% of consumers say how a brand behaves towards customers and communities is an influential factor when making a purchase. A new research survey has revealed that consumers increasingly rate brand values as a priority when making buying decisions. • Marks & Spencer and Pepsico, Britvic and Unilever are brands perceived to be good* • Brands behaving badly: Nike, Coca Cola, Sony and American Apparel
AKANSHA ARORA
PGDM 3RD SEM
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