Wednesday, April 6, 2011

'Recall won't hit Maruti'

NEW DELHI: Maruti Suzuki, which has decided to recall over 13,157 cars over a faulty connecting rod bolt, said if the part is found defective, the company will replace the component free of cost.

Maruti had early last year recalled as many as 1 lakh units of the A-Star to fix
defects in the car's fuel tank. The latest recall covers 4,505 units of the Dzire, 6,841 of the Swift and 1,811 units of Ritz. "No other vehicles in the range or the vehicles exported by Maruti Suzuki are impacted," the company said.

While recalls, generally speaking, are seen as a sign of a responsible auto-maker, they are not very popular in India as companies fear that they could hit branding. Companies are usually not open about such exercises in India, especially in the absence of a government policy on the matter.

Mayank Pareek, managing executive officer (sales and marketing) at Maruti, said there should be no adverse impact from the development for the company. "It is a proactive measure from our side and customers should be informed," he said.

In February this year, Japanese carmaker Honda, in a major recall, asked for close to 58,000 units of its City sedan to replace a faulty part as part of a global exercise. The recall for the company had come just about a year after it had called back the City sedan (in January last year) to replace defective power window switches that could cause fire.

The new recalls come at a time
 when companies across the globe have issued call backs for various defects, led by Toyota that had a major embarrassment in the US market. Honda had also announced a big recall last year, while other companies have also done so.


DEEPAK KUMAR
PGDM

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